Conversational Chatbot Platform

A Conversational Chatbot Platform is a software platform for creating conversational chatbots.

• Context:
  • It can provide tools, APIs, and other resources to streamline the bot creation process, from defining intents to deploying bots across various platforms.
  • It can have features such as:
    • It can support for multi-turn conversations.
    • It can support integration with external systems, databases, and services.
    • It can include Natural Language Understanding Tools and sometimes Speech Recognition Tools.
    • It can offer versioning, deployment, and monitoring capabilities.
  • …
• Example(s):
  • AWS Lex (such as AWS Lev v2).
  • Google API.AI.
  • Nuance Mix.
  • IBM Watson Conversation.
  • …
• <Counter-Example(s):
  • [[]].
• See: Conversational Platform, NLU System.

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