Online Help System

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An Online Help System is an information system that can support a help need.



References

2018

  • (Wikipedia, 2018) ⇒ https://en.wikipedia.org/wiki/online_help Retrieved:2018-11-16.
    • Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. Most online help is designed to give assistance in the use of a software application or operating system, but can also be used to present information on a broad range of subjects. When online help is linked to the state of the application (what the user is doing), it is called Context-sensitive help.

2017a

2017b

2015

  • (Yin et al., 2015) ⇒ Ruijie Yin, Bingjun Zhang, Meng Kang, Tao Li, Kang Chen, and Yong Kang. (2015). “Basic Principles of Information System UI Design.” In: Proceedings of the 15th International Conference on Man–Machine–Environment System Engineering.
    • QUOTE: Basic principles of information system UI design are user participation, user control, interface design, information feedback, rapid system response, help system, fault tolerance and security, and int …

1989