Chatbot System Performance Measure

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A Chatbot System Performance Measure is an AI system performance measure for a chatbot system.



References

2023

  • (Cyca, 2023) ⇒ Michelle Cyca. (2023). “Chatbot Analytics 101: Essential Metrics to Track.” In: Hootsuite Blog. [1]
    • NOTE: It discusses the critical importance of measuring chatbot performance and delves into the process of chatbot analytics. This resource emphasizes the need to track essential metrics to optimize chatbot effectiveness and efficiency, thereby ensuring improved user interactions and business outcomes.

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