Assertive Communication

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An Assertive Communication is a human-to-human communication that ...



References

2018

Passive Behavior: Is afraid to speak up
Aggressive Behavior: Interrupts and 'talks over' others
Assertive Behavior: Speaks openly
Passive Behavior: Speaks softly
Aggressive Behavior: Speaks loudly
Assertive Behavior: Uses a conversational tone
Passive Behavior: Avoids looking at people
Aggressive Behavior: Glares and stares at others
Assertive Behavior: Makes good eye contact
Passive Behavior: Shows little or no expression
Aggressive Behavior: Intimidates others with expressions
Assertive Behavior: Shows expressions that match the message
Passive Behavior: Slouches and withdraws
Aggressive Behavior: Stands rigidly, crosses arms, invades others' personal space
Assertive Behavior: Relaxes and adopts an open posture and expressions
Passive Behavior: Isolates self from groups
Aggressive Behavior: Controls groups
Assertive Behavior: Participates in groups
Passive Behavior: Agrees with others, despite feelings
Aggressive Behavior: Only considers own feelings, and/or demands of others
Assertive Behavior: Speaks to the point
Passive Behavior: Values self less than others
Aggressive Behavior: Values self more than others
Assertive Behavior: Values self equal to others
Passive Behavior: Hurts self to avoid hurting others
Aggressive Behavior: Hurts others to avoid being hurt
Assertive Behavior: Tries to hurt no one (including self)
Passive Behavior: Does not reach goals and may not know goals
Aggressive Behavior: Reaches goals but hurts others in the process
Assertive Behavior: Usually reaches goals without alienating others
Passive Behavior: You're okay, I'm not
Aggressive Behavior: I'm okay, you're not
Assertive Behavior: I'm okay, you're okay

2016