Incident Impact Assessment

An Incident Impact Assessment is an impact evaluation incident analysis outcome that quantifies incident consequences.

• AKA: Impact Analysis, Incident Effect Evaluation, Consequence Assessment, Damage Assessment.
• Context:
  • It can typically measure Business Impact through revenue loss calculation and customer affect metrics.
  • It can typically evaluate Technical Impact via system downtime measurement and service degradation levels.
  • It can typically assess User Impact including affected user count and user experience degradation.
  • It can typically determine Compliance Impact through regulatory violation assessment and audit findings.
  • It can typically calculate Reputational Impact using brand damage indicators and customer trust metrics.
  • ...
  • It can often identify Cascading Effect across interconnected systems and dependent services.
  • It can often quantify Recovery Cost including restoration expenses and mitigation investments.
  • It can often estimate Productivity Loss from workflow disruption and operational delays.
  • It can often reveal Data Impact such as data loss volume and data integrity compromise.
  • ...
  • It can range from being a Preliminary Incident Impact Assessment to being a Comprehensive Incident Impact Assessment, depending on its assessment depth.
  • It can range from being a Qualitative Incident Impact Assessment to being a Quantitative Incident Impact Assessment, depending on its measurement approach.
  • It can range from being a Immediate Incident Impact Assessment to being a Long-term Incident Impact Assessment, depending on its temporal scope.
  • It can range from being a Local Incident Impact Assessment to being a Enterprise-wide Incident Impact Assessment, depending on its organizational scope.
  • It can range from being a Single-Domain Incident Impact Assessment to being a Multi-Domain Incident Impact Assessment, depending on its impact breadth.
  • ...
  • It can be conducted through Impact Analysis Framework using assessment methodology.
  • It can be documented in Incident Report Document for management review.
  • It can be supported by Impact Measurement Tool and analytics platforms.
  • It can be validated through Stakeholder Verification and data correlation.
  • It can be utilized for Incident Prioritization and resource allocation decisions.
  • ...
• Example(s):
  • Security Incident Impact Assessments, such as:
    • Data Breach Impact Assessment measuring exposed record count and privacy violation.
    • Ransomware Impact Assessment calculating encryption damage and ransom demand.
    • DDoS Attack Impact Assessment evaluating service availability loss and traffic cost.
  • Operational Incident Impact Assessments, such as:
    • System Outage Impact Assessment quantifying downtime duration and transaction loss.
    • Supply Chain Disruption Assessment measuring delivery delay and inventory shortage.
    • Manufacturing Stoppage Assessment calculating production loss and deadline impact.
  • Financial Incident Impact Assessments, such as:
    • Trading System Failure Assessment measuring transaction failure and market loss.
    • Payment Processing Impact Assessment calculating payment delay and fee penalty.
    • Fraud Incident Assessment quantifying monetary loss and account compromise.
  • Healthcare Incident Impact Assessments, such as:
    • Patient Care Disruption Assessment evaluating treatment delay and safety risk.
    • Medical System Failure Assessment measuring diagnostic impact and procedure cancellation.
    • HIPAA Breach Assessment calculating record exposure and compliance violation.
  • ...
• Counter-Example(s):
  • Risk Assessment, which evaluates potential future impacts rather than actual incident consequences.
  • Performance Baseline Measurement, which establishes normal operational metrics rather than incident damage.
  • Capacity Planning Analysis, which projects resource needs rather than assessing incident effects.
• See: Risk Analysis Task, Business Impact Analysis, Incident Management Process, Crisis Management, Disaster Recovery Planning, Cost-Benefit Analysis, Service Level Agreement, Compliance Assessment, Stakeholder Analysis, Performance Measurement Framework.

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