Conversation Outcome

A Conversation Outcome is an outcome that results from conversational interaction between conversation participants affecting cognitive, emotional, or behavioral states.

• AKA: Dialogue Result, Conversational Effect, Discussion Outcome.
• Context:
  • It can typically influence relationship quality through interaction effects.
  • It can typically affect knowledge states through information exchange.
  • It can typically modify emotional states through affective communication.
  • It can typically shape future interactions through precedent setting.
  • It can often determine conversation satisfaction through goal achievement.
  • It can often create behavioral intentions through persuasive influence.
  • It can often establish shared understanding through meaning negotiation.
  • It can range from being a Positive Conversation Outcome to being a Negative Conversation Outcome, depending on its valence.
  • It can range from being an Expected Conversation Outcome to being an Unexpected Conversation Outcome, depending on its predictability.
  • It can range from being a Task-Oriented Outcome to being a Relationship-Oriented Outcome, depending on its primary impact.
  • It can range from being an Immediate Conversation Outcome to being a Delayed Conversation Outcome, depending on its temporal manifestation.
  • ...
• Example(s):
  • Cognitive Conversation Outcomes, such as:
    • Satisfying Conversation Outcome from successful dialogues.
    • Unexpected Positive Outcome from surprising interactions.
    • Problem Solution from collaborative conversations.
  • Emotional Conversation Outcomes, such as:
    • Emotional Satisfaction from supportive dialogues.
    • Conflict Resolution from mediation conversations.
    • Connection Deepening from intimate discussions.
  • Behavioral Conversation Outcomes, such as:
    • Agreement Formation from negotiation dialogues.
    • Action Commitment from planning conversations.
    • Relationship Change from critical discussions.
  • ...
• Counter-Example(s):
  • Conversation Process, which involves ongoing interaction.
  • Conversation Intention, which precedes actual interaction.
  • Monologue Effect, which lacks bidirectional exchange.
• See: Outcome, Conversation Session, Communication Effect, Dialogue System, Social Influence, Interpersonal Impact, Conversational Analysis, Interaction Result.

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