Dialog-Centered Chatbot System
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A Dialog-Centered Chatbot System is an chatbot system that can solve automated dialog-centered tasks (designed to have focused, structured conversations directed at particular goals).
- Context:
- It can focus conversations on specific tasks, transactions, or outcomes.
- It can follow constrained conversation flows directed at set objectives.
- It can have its performance centered on task completion through efficient dialog.
- …
- Example(s):
- A Purcahse Transaction-focused Chatbot.
- A technical support agent conducting diagnostic exchanges.
- An automated reservation system eliciting required booking details.
- …
- Counter-Example(s):
- Rambling chatbots designed for social conversation.
- Wide-ranging digital assistants without task focus.
- Robots capable of casual open-ended chit-chat.
- See: Task-Oriented Dialog System, Chatbot.