Quality Assurance Process
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A Quality Assurance Process is a systematic process that ensures product quality through preventive measures, standard enforcement, and continuous improvement.
- AKA: QA Process, Quality Management Process, Quality Control Process, Quality System Process.
- Context:
- It can typically establish quality standards with acceptance criteria and compliance requirements.
- It can typically implement preventive actions to avoid defect introduction rather than defect detection.
- It can typically conduct process audits for standard adherence and improvement opportunity identification.
- It can often incorporate quality metrics for objective assessment and trend analysis.
- It can often support continuous improvement through feedback loops and corrective actions.
- It can often integrate with development processes for built-in quality rather than inspected quality.
- It can range from being a Reactive QA Process to being a Proactive QA Process, depending on its timing focus.
- It can range from being a Manual QA Process to being an Automated QA Process, depending on its tool utilization.
- It can range from being a Prescriptive QA Process to being an Adaptive QA Process, depending on its flexibility level.
- It can range from being a Product-Focused QA to being a Process-Focused QA, depending on its improvement target.
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- Examples:
- Software Quality Assurance Processes, such as:
- Specialized QA Processes, such as:
- Manufacturing QA Processes, such as:
- ...
- Counter-Examples:
- Quality Control Inspection, which detects defects rather than prevents them.
- Bug Fixing Process, which corrects problems rather than prevents them.
- Customer Complaint Handling, which reacts to issues rather than prevents them.
- See: Quality Management, Process Improvement, Quality Standard, Continuous Improvement Process, Quality Control, ISO 9001, Total Quality Management.