Boston, MA

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Boston, MA is a Massachusetts city (in the state of Massachusetts).



References

2016


  • https://www.boston.gov/cityscore
    • QUOTE: CityScore is an initiative designed to inform the Mayor and city managers about the overall health of the City at a moment’s notice by aggregating key performance metrics into one number. Here we will provide you with an overview of the CityScore tool and data, but more importantly we will show you how we are using CityScore to make improvements across the City.
Topic	 Day 	 Week 	 Month 	 QTR 
311 CALL CENTER PERFORMANCE	0.90 	0.92 	0.91 	0.90 
CONSTITUENT SATISFACTION SURVEYS	0.77 	0.84 	0.90 	0.92 
GRAFFITI ON-TIME %	1.19 	1.23 	1.18 	1.14 
MISSED TRASH ON-TIME %	1.25 	1.23 	1.22 	1.21 
PARKS MAINTENANCE ON-TIME %	1.25 	1.12 	1.00 	0.97 
POTHOLE ON-TIME %	0.96 	1.01 	1.01 	1.02 
SIGN INSTALLATION ON-TIME %	0.31 	0.58 	0.75 	0.89 
SIGNAL REPAIR ON-TIME %	1.25 	1.16 	1.13 	1.12 
STREETLIGHT ON-TIME %	0.71 	0.91 	0.99 	0.95 
TREE MAINTENANCE ON-TIME %	 - 	1.25 	1.22 	1.19 
ON-TIME PERMIT REVIEWS	0.95 	1.02 	1.00 	1.03 
LIBRARY USERS  	1.34 	1.25 	1.25 	1.26 
BPS ATTENDANCE	 - 	 - 	 - 	 - 
BFD RESPONSE TIME	0.95 	0.94 	0.94 	0.93 
BFD INCIDENTS   	1.08 	1.16 	1.09 	1.02 
EMS RESPONSE TIME	0.84 	0.98 	0.96 	0.96 
EMS INCIDENTS   	1.10 	1.04 	1.03 	1.02 
PART 1 CRIMES   	2.04 	1.50 	1.39 	1.40 
HOMICIDES (TREND)	 - 	2.06 	3.65 	4.14 
SHOOTINGS (TREND)	2.60 	3.04 	2.37 	2.16 
STABBINGS (TREND)	2.86 	1.05 	1.28 	1.43 
TOTALS         	1.24 	1.21 	1.27 	1.28