AI Chatbot Platform
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An AI Chatbot Platform is a AI platform to create chatbot systems.
- Context:
- It can (typically) be used to create an AI Chatbot System.
- It can range from being an Open-Source AI Chatbot Platform to being a Proprietary AI Chatbot Platform.
- It can provide tools and frameworks to streamline the development of chatbots.
- It can integrate with various third-party applications and systems for extended functionality.
- It can offer pre-built models and templates for various industry-specific chatbot needs.
- It can provide a user interface for designing conversational flows and scripts.
- It can range from being a Bespoke-Chatbot Development Platform or a Workflow Configuration-based Chatbot Development Platform.
- …
- Example(s):
- Bing Chat Enterprise.
- Google Dialogflow.
- Rasa.
- an Intelligent Language-Capable Digital Assistant Platform.
- WotNot Platform: Features a drag and drop bot builder, analytics, integrations, and handoff to human agents with pricing starting at $99/month.
- Intercom Platform: Offers custom bots for sales, marketing, and support, integrating with social media and e-commerce platforms, with pricing starting at $499/month.
- Drift Platform: Specialized in sales meeting booking bots with pricing starting at $400/month.
- Landbot Platform: Allows the creation of rule-based and AI bots with a no-code editor, offering both free and paid plans starting at 30€/month.
- LivePerson Platform: Utilizes AI for intent detection and analytics, with custom pricing based on the features needed.
- Bold360 Platform: Employs Natural Language Processing (NLP) to understand customer intent, with undisclosed pricing.
- Octane AI Platform: Provides bot integration with Shopify and Messenger, with plans ranging from $9/month to $209/month.
- Flow XO Platform: A no-code multichannel bot builder with plans ranging from free to $25/month.
- ManyChat Platform: Facilitates building bots for Messenger, with plans ranging from free to $145/month.
- Botsify Platform: Offers multichannel bots with human handoff, with plans from $50/month to $300/month.
- Chatfuel Platform: A Messenger bot builder with NLP, with plans from free to $300/month.
- Pandorabots Platform: Supports multilingual AI bots and requires coding, with plans from $19/month to $199/month.
- BotsCrew Platform: Provides omnichannel bots with managed service starting at $600/month.
- Aivo Platform: Delivers customer service bots with voice capabilities, with pricing starting at $240/month.
- …
- Counter-Example(s):
- See: Open-Source AI Chatbot Platform, Proprietary AI Chatbot Platform.
References
2023
- https://marutitech.com/14-powerful-chatbot-platforms/
- NOTES: Chatbot platforms provide tools to build and deploy chatbots for business use cases like customer service, sales, and marketing.
- WotNot: Features a drag and drop bot builder, analytics, integrations, and handoff to human agents with pricing starting at $99/month.
- Intercom: Offers custom bots for sales, marketing, and support, integrating with social media and e-commerce platforms, with pricing starting at $499/month.
- Drift: Specialized in sales meeting booking bots with pricing starting at $400/month.
- Landbot: Allows the creation of rule-based and AI bots with a no-code editor, offering both free and paid plans starting at 30€/month.
- LivePerson: Utilizes AI for intent detection and analytics, with custom pricing based on the features needed.
- Bold360: Employs NLP to understand customer intent, with undisclosed pricing.
- Octane AI: Provides bot integration with Shopify and Messenger, with plans ranging from $9/month to $209/month.
- Flow XO: A no-code multichannel bot builder with plans ranging from free to $25/month.
- ManyChat: Facilitates building bots for Messenger, with plans ranging from free to $145/month.
- Botsify: Offers multichannel bots with human handoff, with plans from $50/month to $300/month.
- Chatfuel: A Messenger bot builder with NLP, with plans from free to $300/month.
- Pandorabots: Supports multilingual AI bots and requires coding, with plans from $19/month to $199/month.
- BotsCrew: Provides omnichannel bots with managed service starting at $600/month.
- Aivo: Delivers customer service bots with voice capabilities, with pricing starting at $240/month.