Bank Teller

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A Bank Teller is a frontline service employee who performs a bank teller tasks (such as cheque deposits).



References

2018

  • (Wikipedia, 2018) ⇒ https://en.wikipedia.org/wiki/bank_teller Retrieved:2018-7-19.
    • A bank teller (often abbreviated to simply teller) is an employee of a bank who deals directly with customers. In some places, this employee is known as a cashier or customer representative. Most teller jobs require experience with handling cash and a high school diploma. Most banks provide on-the-job training.

      Tellers are considered a “front line” in the banking business because they are the first people who a customer sees at the bank.

2018b

  • https://www.bls.gov/ooh/office-and-administrative-support/tellers.htm#tab-6
    • QUOTE: Employment of tellers is projected to decline 8 percent from 2016 to 2026.

      Historically, job growth for tellers was driven by the expansion of bank branches, where most tellers work. However, the number of bank branches has been in decline due to technological change. The rise of online and mobile banking allows customers to handle many transactions traditionally performed by tellers, such as depositing checks. As more people use these tools, fewer bank customers will visit the teller window. This will result in decreased demand for tellers.

      In addition, automation is expected to lead to fewer tellers per bank branch. Some banks are developing video kiosks that allow customers to interact with tellers through webcams at ATMs. This will allow tellers to service a greater number of customers from one location, reducing the number of tellers needed for each bank.

      “Enhanced ATMs” are another emerging form of automation technology. These machines are expected to perform an increasing range of customer service and clerical tasks currently done by tellers, such as issuing debit cards or detecting counterfeit currency. This will allow for far greater productivity for tellers, as they will be left with only the most complex customer service tasks. This also will result in fewer tellers employed per bank branch. …

2018b

Median pay (annual): 26,410 USD (2015)
Median pay (hourly): 12.7 USD (2015)
Entry level education: High school diploma or equivalent
Projected 10-year growth: -8% (2014)
Number of jobs: 520,500 (2014)
Similar professions: Cashier, Receptionist, MORE
People also search for: Cashier, Merchant, Flight attendant, Tax advisor

2017

  • https://recode.net/2017/5/8/15584268/eric-schmidt-alphabet-automation-atm-bank-teller
    • QUOTE: ... He’s not entirely wrong. From 1970 to 2010, the number of bank tellers in the U.S. increased from a little under 300,000 to around 600,000, according to Bureau of Labor Statistics numbers cited by the public policy think tank American Enterprise Institute. ... The reason ATMs led to more bank teller jobs is that ATMs allowed banks to open more branches, since each branch could be run with fewer tellers, which also meant banks could hire more tellers overall. But now the number of branches is on the decline, “because of industry consolidation and technological change,” according to the Bureau of Labor Statistics. The federal agency predicts the number of bank teller jobs will decline to 480,500 by 2024, down from 520,500 in 2014. …

2015

2015b

  • (David, 2015) ⇒ H. David. (2015). “Why Are There Still So Many Jobs? The History and Future of Workplace Automation.” Journal of Economic Perspectives, 29(3).