Incident Recovery Process
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An Incident Recovery Process is an incident response system restoration process that restores normal operations.
- AKA: Incident Remediation Process, Recovery Procedure, Restoration Process, Service Recovery Process.
- Context:
- It can typically execute Recovery Action Plan through systematic restoration steps and recovery procedures.
- It can typically restore System Functionality via service restart procedures and component recovery.
- It can typically recover Data Integrity using backup restoration and data validation checks.
- It can typically re-enable Security Control through configuration restoration and access re-establishment.
- It can typically verify Service Restoration via health check monitoring and functionality testing.
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- It can often require Stakeholder Coordination among technical teams and business units.
- It can often implement Rollback Procedure when recovery attempts encounter complications.
- It can often follow Recovery Priority Matrix based on business criticality and dependency mapping.
- It can often document Recovery Progress through status updates and milestone tracking.
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- It can range from being a Manual Incident Recovery Process to being an Automated Incident Recovery Process, depending on its recovery automation level.
- It can range from being a Partial Incident Recovery Process to being a Full Incident Recovery Process, depending on its recovery scope.
- It can range from being a Rapid Incident Recovery Process to being a Phased Incident Recovery Process, depending on its recovery approach.
- It can range from being a Simple Incident Recovery Process to being a Complex Incident Recovery Process, depending on its recovery complexity.
- It can range from being a Temporary Incident Recovery Process to being a Permanent Incident Recovery Process, depending on its recovery durability.
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- It can be guided by Disaster Recovery Plan and business continuity strategy.
- It can be managed through Incident Management System with recovery workflows.
- It can be monitored via Recovery Metric including RTO achievement and RPO compliance.
- It can be validated through Recovery Testing and service verification.
- It can be improved via Post-Recovery Review and lesson learned analysis.
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- Example(s):
- IT System Recovery Processes, such as:
- Security Recovery Processes, such as:
- Data Recovery Processes, such as:
- Service Recovery Processes, such as:
- ...
- Counter-Example(s):
- Preventive Maintenance Process, which prevents incident occurrence rather than recovering from incident impact.
- Incident Detection Process, which identifies incident events rather than restoring normal operation.
- Performance Optimization Process, which improves system efficiency rather than recovering from incident damage.
- See: Incident Management Process, Disaster Recovery Plan, Business Continuity Management, Crisis Management, Service Restoration, Backup and Recovery, Risk Mitigation Process, Change Management Process, Problem Management Process, IT Service Management.