Sales Representative Task

A Sales Representative Task is a representation task that helps produce product sales.

• Context:
  • It can be solved by a Sales Representative System (such as a sales representative worker).
• Example(s):
  • Lead Generation.
  • Cold-Calling.
  • Closing the Sale.
  • …
• Counter-Example(s):
  • Marketing Task.
• See: Product-related Question, Lead Management Task.

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References

2014

• http://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/job-descriptions/sales-representative-job-description-sample.aspx
  • Sales Representative Job Duties:
    • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
    • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
    • Focuses sales efforts by studying existing and potential volume of dealers.
    • Submits orders by referring to price lists and product literature.
    • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
    • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
    • Recommends changes in products, service, and policy by evaluating results and competitive developments.
    • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
    • Provides historical records by maintaining records on area and customer sales.
    • Contributes to team effort by accomplishing related results as needed.
  • Skills/Qualifications: Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

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