Semi-Automated Workflow

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A Semi-Automated Workflow is a workflow/process that is semi-automated.



References

2023

  • chat
    • Q: What are some examples of semi-automated workflows?
    • A: A semi-automated workflow is a process that involves both automated and manual steps. Some examples of semi-automated workflows include:
      1. A customer service process in which a chatbot handles initial inquiries, but a human agent steps in to handle more complex or sensitive issues.
      2. An accounts payable process in which invoices are automatically scanned and processed, but certain exceptions require manual review and approval.
      3. A social media moderation process in which posts are automatically flagged for inappropriate content, but a human moderator reviews the flagged posts to determine whether they should be removed.
      4. A medical billing process in which claims are automatically submitted and processed, but certain errors or discrepancies require manual review and correction.
      5. A manufacturing process in which certain tasks are performed by robots, but human operators are required to set up the machines and perform quality control checks.