1999 InformationTechnologyWorkplaceO

(Bresnahan et al., 1999) ⇒ Timothy F Bresnahan, Erik Brynjolfsson, and Lorin M Hitt. (1999). “Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-level Evidence." doi:10.3386/w7136

Subject Headings: Upskilling Process, IT-enabled Organizational Change.

Notes

Recently, the relative demand for skilled labor has increased dramatically. We investigate one of the causes, skill-biased technical change. Advances in information technology (IT) are among the most powerful forces bearing on the economy. Employers who use IT often make complementary innovations in their organizations and in the services they offer. Our hypothesis is that these co-inventions by IT users change the mix of skills that employers demand. Specifically, we test the hypothesis that it is a cluster of complementary changes involving IT, workplace organization and services that is the key skill-biased technical change. We examine new firm-level data linking several indicators of IT use, workplace organization, and the demand for skilled labor. In both a short-run factor demand framework and a production function framework, we find evidence for complementarity. IT use is complementary to a new workplace organization which includes broader job responsibilities for line workers, more decentralized decision-making, and more self-managing teams. In turn, both IT and that new organization are complements with worker skill, measured in a variety of ways. Further, the managers in our survey believe that IT increases skill requirements and autonomy among workers in their firms. Taken together, the results highlight the roles of both IT and IT-enabled organizational change as important components of the skill-biased technical change.

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	Author	volume	Date Value	title	type	journal	titleUrl	doi	note	year
1999 InformationTechnologyWorkplaceO	Erik Brynjolfsson Timothy F Bresnahan Lorin M Hitt			Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-level Evidence				10.3386/w7136		1999