2014 SimSenseiKioskAVirtualHumanInte

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Subject Headings: Virtual Interviewer, Computer-Mediated Psychotherapy.

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Abstract

We present SimSensei Kiosk, an implemented virtual human interviewer designed to create an engaging face-to-face interaction where the user feels comfortable talking and sharing information. SimSensei Kiosk is also designed to create interactional situations favorable to the automatic assessment of distress indicators, defined as verbal and nonverbal behaviors correlated with depression, anxiety or post-traumatic stress disorder (PTSD). In this paper, we summarize the design methodology, performed over the past two years, which is based on three main development cycles: (1) analysis of face-to-face human interactions to identify potential distress indicators, dialogue policies and virtual human gestures, (2) development and analysis of a Wizard-of-Oz prototype system where two human operators were deciding the spoken and gestural responses, and (3) development of a fully automatic virtual interviewer able to engage users in 15-25 minute interactions. We show the potential of our fully automatic virtual human interviewer in a user study, and situate its performance in relation to the Wizard-of-Oz prototype.

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 AuthorvolumeDate ValuetitletypejournaltitleUrldoinoteyear
2014 SimSenseiKioskAVirtualHumanInteLouis-Philippe Morency
David Traum
David DeVault
Ron Artstein
Grace Benn
Teresa Dey
Ed Fast
Alesia Gainer
Kallirroi Georgila
Jon Gratch
Arno Hartholt
Margaux Lhommet
Gale Lucas
Stacy Marsella
Fabrizio Morbini
Angela Nazarian
Stefan Scherer
Giota Stratou
Apar Suri
Rachel Wood
Yuyu Xu
Albert Rizzo
SimSensei Kiosk: A Virtual Human Interviewer for Healthcare Decision Support2014