1996 TheKnowingOrganization

(Choo, 1996) ⇒ Chun Wei Choo. (1996). “The Knowing Organization: How organizations use information to construct meaning, create knowledge and make decisions.” In: International Journal of Information Management, 16(5). doi:10.1016/0268-4012(96)00020-5

Subject Headings: Organization, Knowledge Worker.

Notes

Associated with two books
- (Choo, 1998) ⇒ Chun Wei Choo. (1998). “The Knowing Organization: How organizations use information to construct meaning, create knowledge and make decisions (1st edition).” Oxford University Press. ISBN:0195110129
- (Choo, 2005) ⇒ Chun Wei Choo. (2005). “The Knowing Organization: How organizations use information to construct meaning, create knowledge and make decisions (2nd edition)." Oxford University Press. ISBN:0195176782
- Book Webpage: http://choo.fis.utoronto.ca/FIS/KO/default.html

An organization uses information strategically in three areas: to make sense of change in its environment; to create new knowledge for innovation; and to make decisions about courses of action. These apparently distinct processes are in fact complementary pieces of a larger canvas, and the information behaviors analyzed in each approach interweave into a richer explanation of information use in organizations. Through sensemaking, people in an organization give meaning to the events and actions of the organization. Through knowledge creation, the insights of individuals are converted into knowledge that can be used to design new products or improve performance. Finally, in decision making, understanding and knowledge are focused on the selection of and commitment to an appropriate course of action. By holistically managing its sensemaking, knowledge building and decision-making processes, the Knowing Organization will have the necessary understanding and knowledge to act wisely and decisively.a,

	Author	volume	Date Value	title	type	journal	titleUrl	doi	note	year
1996 TheKnowingOrganization	Chun Wei Choo			The Knowing Organization: How organizations use information to construct meaning, create knowledge and make decisions				10.1016/0268-4012(96)00020-5