AWS Pinpoint Service

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An AWS Pinpoint Service is a multi-channel customer engagement platform that ...



References

2023

  • GBard
    • AWS Pinpoint is a multi-channel customer engagement platform that helps you connect with your customers on the channels they prefer, including push notifications, email, SMS text messages, voice messages, and custom channels.
    • With Amazon Pinpoint, you can:
      • Personalize and segment your communications. Amazon Pinpoint uses machine learning to help you segment your customers and send them personalized messages based on their interests and behaviors.
      • Automate your campaigns and journeys. Amazon Pinpoint lets you create automated campaigns and journeys that deliver messages to your customers at the right time and on the right channel.
      • Measure and improve your results. Amazon Pinpoint provides detailed analytics so you can track the performance of your campaigns and journeys and make necessary adjustments.
    • Here are some examples of how you can use AWS Pinpoint:
      • Send a push notification to your app users to let them know about a new sale or promotion.
      • Send an email to your customers with a personalized product recommendation.
      • Send an SMS text message to your customers to remind them about an upcoming appointment.
      • Send a voice message to your customers to thank them for their loyalty.
      • Send a custom message to your customers through a channel such as a chat app or social media platform.