Customer Review

A Customer Review is a Review created by a Customer.

• Context:
  • It can be from a: Blog, Online Forum.
  • …
• Example(s):
  • Customer Product Review.
  • Customer Company Review.
  • …
• Counter-Example(s):
  • a Professional Review.
  • a Customer Survey.
• See: User Generated Content, Internet Forum Post.

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References

2004

• (Hu & Liu, 2004) ⇒ Minqing Hu, and Bing Liu . (2004). “Mining and Summarizing Customer Reviews.” In: Proceedings of the tenth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD-2004) doi:10.1145/1014052.1014073

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