Dialogflow CX
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A Dialogflow CX is an dialog platform / conversational agent platform (to support building conversational agents) managed by Google.
- Context:
- It can be offered as a cloud service by Google Cloud Platform.
- It can allow developers to define conversational flow (dialog), using page (dialog)s to model dialog states.
- It can provide natural language understanding components like intent classification and entity extraction.
- It can connect to backend services and data sources using webhooks.
- It can allow responses to be defined using fulfillments that can call webhooks.
- It can support defining forms to collect parameters.
- It can enable transitioning between pages using state handlers.
- It can support both text and voice conversations.
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- Example(s):
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- Counter-Example(s):
- See Also: Dialogflow ES, Conversational AI, Google Speech API.