ELIZA System

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An ELIZA System is a chatbot system developed by Weisenbaum, 1966.



  • (Wikipedia, 2018) ⇒ https://en.wikipedia.org/wiki/Question_answering#History Retrieved:2018-12-23.
    • Two early QA systems were BASEBALL and LUNAR. BASEBALL answered questions about the US baseball league over a period of one year. LUNAR, in turn, answered questions about the geological analysis of rocks returned by the Apollo moon missions. Both QA systems were very effective in their chosen domains. In fact, LUNAR was demonstrated at a lunar science convention in 1971 and it was able to answer 90% of the questions in its domain posed by people untrained on the system. Further restricted-domain QA systems were developed in the following years. The common feature of all these systems is that they had a core database or knowledge system that was hand-written by experts of the chosen domain. The language abilities of BASEBALL and LUNAR used techniques similar to ELIZA and DOCTOR, the first chatterbot programs.

      SHRDLU was a highly successful question-answering program developed by Terry Winograd in the late 60s and early 70s. It simulated the operation of a robot in a toy world (the "blocks world"), and it offered the possibility of asking the robot questions about the state of the world. Again, the strength of this system was the choice of a very specific domain and a very simple world with rules of physics that were easy to encode in a computer program.

      In the 1970s, knowledge bases were developed that targeted narrower domains of knowledge. The QA systems developed to interface with these expert systems produced more repeatable and valid responses to questions within an area of knowledge. These expert systems closely resembled modern QA systems except in their internal architecture. Expert systems rely heavily on expert-constructed and organized knowledge bases, whereas many modern QA systems rely on statistical processing of a large, unstructured, natural language text corpus.

      The 1970s and 1980s saw the development of comprehensive theories in computational linguistics, which led to the development of ambitious projects in text comprehension and question answering. One example of such a system was the Unix Consultant (UC), developed by Robert Wilensky at U.C. Berkeley in the late 1980s. The system answered questions pertaining to the Unix operating system. It had a comprehensive hand-crafted knowledge base of its domain, and it aimed at phrasing the answer to accommodate various types of users. Another project was LILOG, a text-understanding system that operated on the domain of tourism information in a German city. The systems developed in the UC and LILOG projects never went past the stage of simple demonstrations, but they helped the development of theories on computational linguistics and reasoning.

      Recently, specialized natural language QA systems have been developed, such as EAGLi for health and life scientists.


  • (Wikipedia, 2017) ⇒ https://en.wikipedia.org/wiki/ELIZA Retrieved:2017-4-18.
    • ELIZA is an early natural language processing computer program created from 1964 to 1966[1] at the MIT Artificial Intelligence Laboratory by Joseph Weizenbaum [2]. Created to demonstrate the superficiality of communication between man and machine, Eliza simulated conversation by using a 'pattern matching' and substitution methodology that gave users an illusion of understanding on the part of the program, but had no built in framework for contextualizing events.[3] Directives on how to interact were provided by 'scripts', written originally in MAD-Slip, which allowed ELIZA to process user inputs and engage in discourse following the rules and directions of the script. The most famous script, DOCTOR, simulated a Rogerian psychotherapist and used rules, dictated in the script, to respond with non-directional questions to user inputs. As such, ELIZA was one of the first chatterbots, but was also regarded as one of the first programs capable of passing the Turing Test.

      ELIZA's creator, Weizenbaum regarded the program as a method to show the superficiality of communication between man and machine, but was surprised by the number of individuals who attributed human-like feelings to the computer program, including Weizenbaum’s secretary.[4] Many academics believed that the program would be able to positively influence the lives of many people, particularly those suffering from psychological issues and that it could aid doctors working on such patients’ treatment.[4] While ELIZA was capable of engaging in discourse, ELIZA could not converse with true understanding.[5] However, many early users were convinced of ELIZA’s intelligence and understanding, despite Weizenbaum’s insistence to the contrary.

  1. "Alan Turing at 100". Harvard Gazette. Retrieved 2016-02-22.
  2. Weizenbaum, Joseph (1976). Computer Power and Human Reason: From Judgment to Calculation. New York: W.H. Freeman and Company. pp. 2, 3, 6, 182, 189. ISBN 0-7167-0464-1.
  3. Norvig, Peter (1992). Paradigms of Artificial Intelligence Programming. New York: Morgan Kaufmann Publishers. pp. 151–154. ISBN 1-55860-191-0.
  4. 4.0 4.1 Weizenbaum, Joseph (1976). Computer Power and Human Reason: From Judgment to Calculation. New York: W.H. Freeman and Company. pp. 2, 3, 6, 182, 189. ISBN 0-7167-0464-1.
  5. Shah, Huma; Warwick, Kevin; Vallverdú, Jordi; Wu, Defeng (2016). "Can machines talk? Comparison of Eliza with modern dialogue systems" (PDF). Computers in Human Behavior. 58: 278–95. doi:10.1016/j.chb.2016.01.004.