Persuasion Campaign

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A Persuasion Campaign is a strategic communication campaign intended to influence the beliefs, attitudes, intentions, motivations, or behaviors of a target audience.



References

2005

  • (Garvin & Roberto, 2005) ⇒ David A. Garvin, and Michael Roberto. (2005). "Change Through Persuasion.” In: Harvard Business Review, February 2005.
    • QUOTE: "Faced with the need for massive change, most managers respond predictably. They revamp the organization’s strategy, then round up the usual set of suspects—people, pay, and processes—shifting around staff, realigning incentives, and rooting out inefficiencies. They then wait patiently for performance to improve, only to be bitterly disappointed. For some reason, the right things still don’t happen."
    • NOTE:
      • It elaborates on the critical role of persuasion campaigns in facilitating organizational change, outlining a structured approach that includes setting the stage, framing the change, managing the mood, and reinforcing new behaviors to ensure sustained improvement and acceptance of change within organizations.
      • Organizational Persuasion Campaigns are essential for facilitating organizational change, focusing on altering employees' perceptions and behaviors through strategic communication and engagement.
      • Organizational Persuasion Campaigns initiate well before the actual implementation of changes, aiming to prepare the workforce mentally and emotionally for the upcoming transformations.
      • Organizational Persuasion Campaigns are structured around a four-phase approach, which includes setting the stage for change, framing the change positively, managing organizational mood, and reinforcing new behaviors to prevent backsliding.
      • Organizational Persuasion Campaigns function similarly to political campaigns, emphasizing differentiation from past efforts, building trust in new leadership, and convincingly presenting the plan as a necessary and beneficial departure from the status quo.
      • Organizational Persuasion Campaigns require active and transparent communication with employees, involving them in the change process by soliciting feedback and including their suggestions, thereby fostering a sense of ownership and commitment.
      • Organizational Persuasion Campaigns depend on the credibility and trustworthiness of leaders, who must demonstrate their commitment to the change through consistent actions and decisions that align with the campaign's message.
      • Organizational Persuasion Campaigns must align with the organization's core values and culture to ensure widespread acceptance and motivate employees to support and engage with the proposed changes actively.