Salesforce Einstein API Design
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A Salesforce Einstein API Design is an chatbot API design for Salesforce Einstein's API.
- Context:
- It can enable Einstein Bots to interact with Salesforce's Metadata API for accessing and manipulating Salesforce configuration and setup data.
- It can (typically) allow bots to query Salesforce system configurations and metadata, offering dynamic interaction with the system setup.
- It can (often) provide capabilities for Einstein Bots to perform actions related to the Salesforce environment, such as accessing layout configurations, field settings, and other setup options.
- It can be particularly useful for automated interactions within the Salesforce environment, enabling bots to understand or modify the system's configuration based on user interactions or internal processes.
- It can offer customization and flexibility, with tools and features that allow for tailoring the bot's behavior and interactions according to specific organizational needs.
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- Example(s):
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- See: Einstein Bots, Salesforce's Metadata API, API Design, Chatbot System.
References
2023
- https://developer.salesforce.com/docs/atlas.en-us.api_meta.meta/api_meta/meta_botversion.htm
- QUOTE: Salesforce's Einstein Bots are designed to interact with Salesforce's Metadata API, enabling them to access and manipulate Salesforce configuration and setup data. This functionality allows for a dynamic way to interact with the system setup and offers a range of capabilities for automated interactions and customization within the Salesforce environment.