Service Management Discipline

A Service Management Discipline is a customer-focused value-oriented management discipline that coordinates service management discipline delivery and service management discipline support to meet service management discipline customer needs.

• AKA: Service Delivery Discipline, Service Operations Discipline, Service Administration Discipline.
• Context:
  • It can typically define Service Management Discipline Services through service management discipline catalogs.
  • It can typically establish Service Management Discipline Levels via service management discipline agreements.
  • It can typically manage Service Management Discipline Lifecycles through service management discipline stages.
  • It can typically ensure Service Management Discipline Quality through service management discipline standards.
  • It can typically measure Service Management Discipline Performance via service management discipline metrics.
  • It can typically coordinate Service Management Discipline Resources across service management discipline functions.
  • It can typically optimize Service Management Discipline Value through service management discipline improvements.
  • ...
  • It can often implement Service Management Discipline Automation for service management discipline efficiency.
  • It can often adapt Service Management Discipline Approaches to service management discipline contexts.
  • It can often integrate Service Management Discipline Systems with service management discipline platforms.
  • It can often develop Service Management Discipline Capabilitys through service management discipline maturity.
  • It can often align Service Management Discipline Strategys with service management discipline objectives.
  • ...
  • It can range from being a Traditional Service Management Discipline to being a Digital Service Management Discipline, depending on its service management discipline technology adoption.
  • It can range from being a Basic Service Management Discipline to being a Advanced Service Management Discipline, depending on its service management discipline sophistication.
  • It can range from being a Reactive Service Management Discipline to being a Proactive Service Management Discipline, depending on its service management discipline approach.
  • It can range from being a Internal Service Management Discipline to being an External Service Management Discipline, depending on its service management discipline customer type.
  • It can range from being a Standardized Service Management Discipline to being a Customized Service Management Discipline, depending on its service management discipline flexibility.
  • ...
  • It can utilize Service Management Discipline Frameworks for service management discipline implementation.
  • It can employ Service Management Discipline Tools for service management discipline execution.
  • It can support Service Management Discipline Professionals through service management discipline certification.
  • It can enable Service Management Discipline Organizations through service management discipline practices.
  • It can inform Service Management Discipline Decisions through service management discipline analysis.
  • ...
• Example(s):
  • Technology Service Management Disciplines, such as:
    • IT Service Management Disciplines, such as:
      • Infrastructure Service Management Discipline for service management discipline infrastructure services.
      • Application Service Management Discipline for service management discipline application support.
    • Cloud Service Management Disciplines, such as:
      • SaaS Service Management Discipline for service management discipline software services.
      • PaaS Service Management Discipline for service management discipline platform services.
  • Business Service Management Disciplines, such as:
    • Customer Service Management Disciplines, such as:
      • Contact Center Management Discipline for service management discipline customer interactions.
      • Field Service Management Discipline for service management discipline on-site support.
    • Professional Service Management Disciplines, such as:
      • Consulting Service Management Discipline for service management discipline advisory services.
      • Managed Service Management Discipline for service management discipline outsourced operations.
  • Public Service Management Disciplines, such as:
    • Healthcare Service Management Disciplines, such as:
      • Clinical Service Management Discipline for service management discipline patient care.
      • Emergency Service Management Discipline for service management discipline urgent response.
    • Government Service Management Disciplines, such as:
      • Citizen Service Management Discipline for service management discipline public services.
      • Social Service Management Discipline for service management discipline community support.
  • ...
• Counter-Example(s):
  • Product Management Disciplines, which focus on physical goods rather than service management discipline intangible services.
  • Manufacturing Management Disciplines, which manage production processes rather than service management discipline service delivery.
  • Project Management Disciplines, which coordinate temporary endeavors rather than service management discipline ongoing services.
  • Asset Management Disciplines, which control tangible resources rather than service management discipline service experiences.
• See: Management Discipline, IT Service Management Discipline, Service Management Process, Service Management Framework, Customer Relationship Management (CRM) 3rd-Party Platform, Clinical Trial Management System (CTMS), Organizational Process, Management Framework, Enterprise Software Solution, Issue Management Process.

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