Software Application Customization Task

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A Software Application Customization Task is a customization task for a software application by an application user.



References

2021

  • https://www.nngroup.com/articles/customization-personalization/
    • QUOTE:
      • Personalization is done by the system being used. Developers set up the system to identify users and deliver to them the content, experience, or functionality that matches their role. Personalization can be done down at the individual level (e.g., Amazon.com’s suggestions based on past browsing and purchase history), or at group or audience level (e.g., an intranet displaying information specific to those in a certain location or a certain role, such as a job function).
      • Customization is done by the user. A system may enable users to customize or make changes to the experience to meet their specific needs by configuring layout, content, or system functionality. Customization may involve moving items around an interface to reflect the users’ priorities, selecting topics of interest, or altering colors or other factors related to the visual design of an interface, for example.