1992 ReinventingGovernmentHowtheEntr
- (Osborne & Gaebler, 1992) ⇒ David Osborne, and Ted Gaebler. (1992). “Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector." Penguin .
Subject Headings: U.S. Government, Governance.
Notes
- It espouses
- Catalytic government: steering rather than rowing (i.e. focus on achieving the objectives rather than thinking the state has to do it all directly itself)
- Community-owned government: empowering rather than serving (now often called co-production)
- Competitive government: injecting competition into service delivery (the most controversial section)
- Mission driven government: transforming rule-driven organisations (which touches on the territory covered in the UK by people such as John Seddon and starts with a quote from General Patton: “Never tell people how to do things. Tell them what you want to achieve and they will surprise you with their ingenuity”)
- Results-oriented government: funding outcomes, not inputs (a trend in British government recently, although as the payment-by-results trials have shown, it’s not an easy matter to turn this concept into successful policy)
- Customer-driven government: meeting the needs of the customer, not the bureaucracy (there’s a clue in the name about who public services should be there for – to serve the public)
- Enterprising government: earning rather than spending (a large part of this section is about the merits of charging more fees for providing services and earning money from public assets by using them to compete with the private sector; no surprise then that this is also the section that has had the least impact on policymakers)
- Anticipatory government: prevention rather than cure
- Decentralized government: from hierarchy to participation and teamwork
- Market-oriented government: leveraging change through the market
Cited By
1993
- (Osborne, 1993) ⇒ D. Osborne. (1993). “Reinventing Government.” Public Productivity and Management Review, 16,4. doi:10.2307/3381012
Quotes
Abstract
“Reinventing government” details the most revolutionary idea of our time - an idea whose time has come. Its authors give proof positive that government does not have to be a gigantic and inefficient bureaucracy. Instead, it can govern in the true sense of the word, by tapping the tremendous power of the entrepreneurial process and the force of the free market. In case after case, the authors show how this approach already has proven its worth all over the country - in schools, in slums, in sanitation, in a host of other areas where enterprising and innovative public officials have delivered a far bigger public service bang for every budgeted buck. To cut taxes and improve services at the same time may seem too good to be true. Yet now we have in our hands a way to make it come true - if we and politicians of all parties and persuasions read it and use it.
References
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| Author | volume | Date Value | title | type | journal | titleUrl | doi | note | year | |
|---|---|---|---|---|---|---|---|---|---|---|
| 1992 ReinventingGovernmentHowtheEntr | David Osborne Ted Gaebler | Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector | 1992 |