American Bank Teller

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An American Bank Teller is a bank teller in an American bank branch.



References

2017

  • https://greatdisruption2018.com/the-project/the-parable-of-the-bank-tellers/
    • QUOTE: ... First, the overall number of tellers is down by 100,000 or 1/6th since 2009. While this coincided with the financial crisis, the number of branches has not declined. Declining teller employment is entirely driven by declining tellers per branch, and that is closely correlated with the rise of mobile banking. Tellers per branch fell by a quarter between 2005 and 2015. The banking Gold Rush masked that for a while, but the employment impact is now becoming apparent. And there is no evidence that the expansion of branch banking was related to technology.

      Second, claims that tellers are being upskilled may be true in one sense – tellers may be doing less money-counting and more customer relations: a visit to a local bank tends to confirm this. But they are not being paid more for higher skills, so it’s unclear how this all works out for the benefit of tellers. There is strong evidence that wage bands are being compressed and that higher paid workers are the ones to go. These may of course be workers with more seniority rather than better skills. …