Smart Organizational Process Management Application

A Smart Organizational Process Management Application is an Organizational Process Management Application that is a Smart Application.

• AKA: Smart Business Process Management Software, Smart BPM Software.
• Context:
  • It can improve how employees create, manage and interact with Codified Business Rules.
  • …
• Counter-Example(s):
  • Smart Performance Management Application.
• See: BPM Software, Organizational Process Management, Smart Government Management Application.

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References

2014

• http://searchcio.techtarget.com/definition/smart-process-applications-smart-process-apps
  • QUOTE: A smart process application is software that is designed to support an organization's business process management (BPM) efforts in a collaborative manner.
    The term smart process application was coined by analysts at Forrester Research Inc. As the demand for business agility -- and therefore business process software -- increases, smart process applications are expected to change the way employees create, manage and interact with business rules.

    To be considered a smart process application, the software must have five key attributes:

    • Imported or embedded awareness data relevant to the business activity.
    • A collaboration platform on which people can create content needed for the activity.
    • BPM tools for executing the steps involved in a business process.
    • Document capture, document output and document management capabilities.
    • |Embedded analytical tools.
  • Leading vendors involved in the smart process applications space as identified by Forrester include Appian, Cordys, EMC, IBM, JDA Software, Kana Software, Kofax, Lexmark, OpenText, Pegasystems, salesforce.com and SAP.

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