Voice Agent
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A Voice Agent is an AI agent that can perform autonomous voice interaction tasks through speech-based interfaces.
- AKA: Voice Assistant, Conversational Agent, Voice Bot, Speech Agent.
- Context:
- It can typically understand Natural Language Commands through speech recognition.
- It can typically generate Natural Language Responses through speech synthesis.
- It can typically maintain Dialogue State across conversation turns.
- It can typically execute User Intents through action planning.
- It can typically access External Resources through API integrations.
- It can often implement Personality Traits for user engagement.
- It can often support Multi-Turn Conversations with context tracking.
- It can often provide Proactive Assistance through predictive behavior.
- It can range from being a Rule-Based Agent to being an AI-Powered Agent, depending on its intelligence level.
- It can range from being a Task-Specific Agent to being a General-Purpose Agent, depending on its capability scope.
- It can range from being a Reactive Agent to being a Proactive Agent, depending on its interaction model.
- It can range from being a Single-Language Agent to being a Multilingual Agent, depending on its language support.
- ...
- Example(s):
- Consumer Voice Agents, such as:
- Enterprise Voice Agents, such as:
- Specialized Voice Agents, such as:
- ...
- Counter-Example(s):
- Text Chatbot, which uses written communication.
- IVR System, which lacks natural language capability.
- Voice Recorder, which lacks intelligent processing.
- See: AI Agent, Voice System, Conversational AI, Natural Language Processing, Speech Interface, Dialogue System, Virtual Assistant, Voice User Interface, Autonomous System.