Governmental Performance Management Task
An Governmental Performance Management Task is an organizational performance management task that manages governmental performance.
- Context:
- It can (typically) be solved by an Governmental Performance Management System.
- It can (typically) include a Governmental Reporting Task.
- …
- Example(s):
- Counter-Example(s):
- See: Key Performance Indicator, Organizational Objective, Balanced Scorecard.
References
2010
- http://www.gfoa.org/sites/default/files/APerformanceManagementFramework.pdf
- QUOTE: Performance management in the public sector is an ongoing, systematic approach to improving results through evidence-based decision making, continuous organizational learning, and a focus on accountability for performance. Performance management is integrated into all aspects of an organization’s management and policy-making processes, transforming an organization’s practices so it is focused on achieving improved results for the public.
Performance management comprises the concerted actions an organization takes to apply objective information to management and policy making in order to improve results. (Ammons, 2008) Performance management uses evidence from measurement to support governmental planning, funding, and operations. Better information enables elected officials and managers to recognize success, identify problem areas, and respond with appropriate actions – to learn from experience and apply that knowledge to better serve the public.
Performance measurement and performance management are often used interchangeably; however, they are distinctly different. For decades, some governmental entities have measured outputs and inputs, and, less commonly, efficiency and effectiveness. Performance measurement helps governments monitor performance. Many governments have tracked and reported key statistics at regular intervals and communicated them to stakeholders. Although measurement is a critical component of performance management, measuring and reporting along have rarely led to organizational learning and improved outcomes. Performance management, on the other hand, encompasses an array of practices designed to improve performance. Performance management systematically uses measurement and data analysis as well as other tools to facilitate learning and improvement and strengthen a focus on results.
- QUOTE: Performance management in the public sector is an ongoing, systematic approach to improving results through evidence-based decision making, continuous organizational learning, and a focus on accountability for performance. Performance management is integrated into all aspects of an organization’s management and policy-making processes, transforming an organization’s practices so it is focused on achieving improved results for the public.