- It can (often) be composed of User Generated Content.
- See: Social Group, Web 2.0, Government Media Department, Fake News.
- Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many). It supports the democratization of knowledge and information, transforming people from content consumers into content producers. Andreas Kaplan and Michael Haenlein define social media as "a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content”. Businesses also refer to social media as user-generated content (UGC) or consumer-generated media (CGM). Social media utilization is believed to be a driving factor in the idea that the current period in time will be defined as the Attention Age.
- (Pang & Lee) ⇒ Bo Pang, and Lillian Lee. (2008). “Opinion Mining and Sentiment Analysis." Now Publishers Inc. ISBN:1601981503
- (Zabin & Jefferies, 2008) ⇒ Jeff Zabin,, and Alex Jefferies. (2008). “Social Media Monitoring and Analysis: Generating Consumer Insights from Online Conversation. Aberdeen Group Benchmark Report, January 2008.
- QUOTE: With the explosion of Web 2.0 platforms such as blogs, discussion forums, peer-to-peer networks, and various other types of social media, ...